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How BADGE is Building a Future-ready Construction Process

Traditional Processes Hampered Efficiency

Siloed systems and outdated, paper-based methods posed several obstacles, hindered communication and efficiency, and created barriers between field and office teams. BADGE Constructions wanted to centralize processes, eliminate redundancies, and introduce a single source of truth to address issues such as:

  • Disconnected document management systems.
  • Inefficient data reporting.
  • Limited engagement with subcontractors and consultants.
  • Lack of real-time project insights.

Meg Porteous, Systems & Training Lead for BADGE Constructions, is responsible for introducing, implementing, training, and maintaining Autodesk Construction Cloud nationally, with the support of administrative staff. She explained how BADGE Constructions previously relied on multiple disparate systems and tools like defects management software, SharePoint for document sharing, and separate project file storage systems. This created confusion for users about where to find or save information. Transitioning to a unified project management system would ensure greater clarity, fewer access points, and improved integration of teams. The goal was to streamline workflows throughout the project lifecycle, reduce the risk of inconsistent storage or loss of data on individual drives, and improve overall project efficiency and accountability.

Transformation with Autodesk Construction Cloud

BADGE Constructions selected Autodesk Construction Cloud for its comprehensive quality management capabilities, flexible workflows, and user-centric features. An initial trial with one project demonstrated effectiveness, leading to company-wide adoption. 90% of current projects are now managed using Autodesk Construction Cloud, with an estimated 70% of the BADGE Constructions workforce utilising (between 250-300 active monthly users)—often directly from their phone or device on-site, underscoring the platform’s value across the organisation.Meg commented on the first project managed with Autodesk Construction Cloud, where issues identified were revealing. “This was a real eye-opener for us as we recognised clashes and issues that may not have been picked up until further down the track. We immediately saw how Autodesk Construction Cloud would mitigate potential risk, pinpoint root causes of recurring issues, identify high-performing subcontractors, and support those underperforming with targeted interventions.”While the ability to manage quality across all phases of the project lifecycle in a centralised system was a primary driver for selecting Autodesk Construction Cloud, BADGE Constructions also appreciated the platform's flexibility. Live tracking and reporting on external party engagement with document control, defects, and submittals is crucial if upstream stakeholders choose to participate. They can collaborate directly in issue resolution or quality assurance; however, if they defer engagement, downstream teams can still manage defects independently to resolve issues while maintaining progress and overall project integrity. Another standout feature was the permissions control, allowing fast and easy management of who can access what.

Building Better Processes for a Smooth Transition



During the initial rollout of Autodesk Construction Cloud, Ed Whiting, Operational Supervisor (SA) and previous Systems and Training Manager at BADGE Constructions, played a pivotal role in driving this transformation. His dedication to training, support, and user engagement ensured widespread adoption and cultural change. This commitment was recognised with the prestigious Autodesk 40 under 40 award in 2024 for advocacy of Building Information Modelling and digitalisation.A phased rollout approach allowed users ample time to understand and integrate Autodesk Construction Cloud’s functionalities into their workflows. Key priorities included centralised document control with unified access and storage, defects management and issue resolution with photographic evidence, customisable workflows to address project-specific needs, mobile integration for site teams to access real-time updates, and streamlined meetings. More advanced features continue to be gradually introduced based on individual project needs. With some initial resistance from long-term legacy system users, training and support played a pivotal role in building user confidence and demonstrating Autodesk Construction Cloud’s benefits. Meg said, “Our hands-on approach is crucial—we have noticed if we withdraw support too early, teams disengage and revert to old habits. By staying on-site to help users, we have ensured high adoption and cultivated Autodesk Construction Cloud champions within each project.”

Exceeding Expectations with Measurable Success

The adoption of Autodesk Construction Cloud has been transformative for BADGE Constructions, enabling seamless integration across the construction lifecycle and bridging the gap between the field and design teams. It has enhanced productivity, quality management, collaboration, risk management, and overall project success. User feedback highlights the platform’s value in creating a user-friendly, centralised, and efficient system, empowering the business to make informed, data-driven decisions. When asked about the benefits of Autodesk Construction Cloud to their projects in a recent survey, users’ top three responses were improved collaboration across teams, enhanced document control and accessibility, and better project visibility and tracking. The most significant benefits include:

  • User acceptance: Seamless project management from design to construction, with 100% of new users agreeing that they understand the need for a digital system within the industry.
  • Increased efficiency: Users stated that Autodesk Construction Cloud has increased efficiency in their roles by 60% (on average).
  • Productivity: 80% of users agreed that Autodesk Construction Cloud has made a significant impact on information accessibility, and over 75% of users believe the platform will boost productivity in the future.
  • Increased stakeholder engagement: Subcontractors, clients, and consultants can collaborate more effectively within the platform, with BADGE Constructions seeing a 70% increase in engagement from external parties.
  • User-friendliness: 80% of users are satisfied with the platform tools and the web-based platform and mobile app means site teams now carry the ‘power in their pocket’. The move from largely paper-based to digital processes is also significantly reducing the environmental footprint.
  • Enhanced quality control: Real-time defect tracking and photographic evidence ensure compliance and accountability on the spot, with a comprehensive repository to reference all project details (Assets module in Autodesk Build).
  • Customisable workflows: Specific requirements and variations in reporting structures, inspection checkpoints, notification and approval workflows are accommodated depending on project needs.
  • Streamlined auditing: Centralised reporting with information available in one click and reduced manual effort has simplified quality audits while ensuring transparency.

Today, almost all roles within the company engage with Autodesk Construction Cloud, enabling a collaborative, data-driven environment. Clients welcome the platform's accessibility, fostering trust and accountability. Subcontractors appreciate the user-friendly design focusing only on relevant details, making onboarding seamless and efficient. Internal users believe that Autodesk Construction Cloud has facilitated more direct and concise communication with field teams, eliminating the need for constant calls and emails. Meg commented on support: "If something goes wrong, Autodesk’s helpdesk support is exceptional–quick, responsive, and dedicated to resolving issues. Their responsiveness has been a game-changer.”

"If something goes wrong, Autodesk’s helpdesk support is exceptional–quick, responsive, and dedicated to resolving issues. Their responsiveness has been a game-changer.”

Meg Porteous, Systems & Training Lead at BADGE Constructions

A Future of Innovation—Evolving Together for Long-term Success

Autodesk’s product development transparency and openness to user feedback were other key reasons for its adoption. Meg commented, “Unlike other well-established competitors who can dismiss suggestions, Autodesk has implemented 14 of our user-requested improvements, creating a culture of continuous improvement. Our people are excited about the roadmap and keen to try new things. We know Autodesk will support us if we want to take advantage of a feature.”Expansion plans include scheduling and 3D modelling with enhanced visualisation and design collaboration to align with the long-term company vision for integrated and sustainable growth. By adopting Autodesk Construction Cloud’s robust capabilities, BADGE Constructions is reshaping how teams work, communicate, and deliver exceptional outcomes, combining technological innovation with strategic foresight. The company is positioning itself as an innovative, digital-first partner capable of meeting the demands of sophisticated clients and setting a benchmark for the construction industry to embrace a future-focused approach to quality project delivery. Meg concluded, “Our company is embarking on a transformative journey by implementing Autodesk Construction Cloud. It represents a strategic leap in design, construction, and lifecycle management. We are enabling more collaborative, efficient, and sustainable outcomes, eliminating stacks of paper on a site manager’s desk and the need to access siloed portals and document management systems.”

“Our company is embarking on a transformative journey by implementing Autodesk Construction Cloud. We are enabling more collaborative, efficient, and sustainable outcomes, eliminating stacks of paper on a site manager’s desk and the need to access siloed portals and document management systems.”

Meg Porteous, Systems & Training Lead at BADGE Constructions